Why do I need to pre-register?
We have a limited capacity for the Zoom events as you’ll be in a Zoom Room with the artist and we like to keep them cosy. We have a limited number of 100 participants. If you don’t manage to get a space the content will be available to watch on demand after the event.
How do I log on to Zoom?
Once you have registered for the event you’ll receive an email with a link to access the event. Click the link and follow the instructions.
I haven’t received a confirmation email?
Please check your junk mail and if it’s not there contact us on email@example.com with the name and email you used to register.
What devices can I use to watch?
You can watch on any device connected to the internet – a Computer, Laptop, tablet, phone.
Will my camera and audio be on?
Your camera will be turned on but you can turn it off (there’s an option at the bottom of the screen to turn your camera off). Your audio will be off but you can ask questions in the chat.
How do I switch my camera off/on?
At the bottom of the video screen you’ll see an option – Start Video / Stop Video : This turns your camera on or off.
The sound quality is poor
The sound quality is usually better if you listen on headphones – please try this.
Zoom has an extensive list of FAQs and help articles on their website: https://support.zoom.us/hc/en-us or you can contact us firstname.lastname@example.org